Shipping Policy
Shipping Policy
Oh, you thought we wouldn’t ship to you? Think again. We’re bringing Lacheela worldwide, straight from the UK. Here’s everything you need to know about shipping because surprises are for gifts, not delivery times.
Due to new EU rules we currently don’t ship to the EU, however we are working on it.
Made to measure lehengas
- UK Delivery: 4-8 weeks from the date we receive your full measurements.
- International Delivery: 4-10 weeks from the date we receive your full measurements.
- UK Shipping: Free.
- International Shipping:
- USA & Canada: £70
- Australia & New Zealand: £100
- UAE: £85
- Rest of the World: £100
Ready to wear lehengas
- UK Delivery: 3-5 business days
- International Delivery: 5-8 business days
- UK Shipping: Free.
- International Shipping:
- USA & Canada: £50
- Australia & New Zealand: £100
- UAE: £85
- Rest of the World: £100
Western Clothing
- UK Delivery: 4-6 weeks from the date of order placement.
- International Delivery: 4-8 weeks from the date of order placement.
- UK Shipping: Free.
- International Shipping:
- USA & Canada: £50
- Australia & New Zealand: £60
- UAE: £65
- Rest of the World: £55
Hair Accessories
- UK Delivery: 3-5 business days.
- International Delivery: 5-10 business days.
- UK Shipping: Free.
- International Shipping:
- USA & Canada: £30
- Australia & New Zealand: £40
- UAE: £40
- Rest of the World: £40
Additional Information
- If an item is lost by our courier we will do our best to retrieve it, if it cannot be located we will offer store credit. If an item is lost or stolen after successful delivery, we will not offer a refund or store credit.
- We use reputable couriers such as: DHL, UPS and Royal Mail
- All orders are processed Monday to Friday, excluding UK bank holidays. Please allow 2-3 business days for processing. Orders are usually not shipped the same day they are placed.
- As a small business, we occasionally take breaks, which may impact shipping times. Check our Instagram @lacheelaclothing for updates.
- If you provide an incorrect shipping address, we are not responsible for lost or misdelivered packages and are not obligated to offer a refund. If you notice a mistake, email us immediately.
- Occasionally, customs or courier delays may extend delivery times beyond our estimates.
- Please note all delivery dates are subject to circumstances. If there are any delays in the delivery you will be notified.
- We are not responsible for any duties or taxes incurred when you receive and item.
For any questions, email us at info@lacheela.com or send us a DM on Instagram @lacheelaclothing.
Thank you for shopping with us. We can’t wait for you to receive your Lacheela pieces!