Lacheela Customer Care Policy

Product Authenticity

At Lacheela, we promise that every single piece you buy from us is 100% authentic, fashion straight from us to you.

Caring for Your Lacheela

Lehengas

Cleaning

We highly recommend taking your Lacheela pieces to a professional dry cleaner. Please do not attempt to clean them at home!

Ironing

Step away from the iron! The only way to keep your Lacheela looking flawless is with a handheld steamer. It will keep your outfit fresh and ready to wear.

Storing

Your Lacheela deserves VIP treatment! Store her in an airtight bag or box in a cool, dry, dark place. Keep her away from sunlight as it can cause discolouration.

For our lehenga skirts, we recommend hanging them by their internal ribbons before wearing to let the cancan settle into its perfect A line shape.

Payments

We accept the following payment methods: Visa, Mastercard, Maestro, Apple Pay, Google Pay, American Express, Shop Pay, Discover, Diners Club, Union Pay, PayPal and Klarna.

Only one form of payment may be used per order and full payment is taken at checkout.

Currency

All prices on our website are listed and charged in British Pounds (GBP). Can be views in local currency.

Duties & Taxes

• UK Orders: No extra duties or fees, what you see at checkout is what you pay!
• International Orders: Your order will be shipped on a Delivery Duties Unpaid basis, meaning duties, fees and import taxes may apply upon delivery. Please check with your local customs office for details.

For more info, check out our Shipping Policy.

Shipping Rates & Delivery Times

We offer flat rate shipping worldwide. See our Shipping Policy

Returns & Refunds

For more details, see our Returns Policy.

Sizing Help

We know that finding the perfect fit is everything! Our Size Guide has all the info you need to measure yourself accurately.

Still unsure? We offer free video consultations to help with sizing and styling! Drop us an email at info@lacheela.com or DM us on Instagram @lacheelaclothing.

Your Privacy Matters

Your secrets (and your shopping habits) are safe with us. Any info you provide when placing an order stays private, we never share or sell your data.

For more details, check out our Privacy Policy.